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#ExpCols: Columbus recommendations on Twitter

Posted April 21, 2009
By Irene Alvarez, Marketing Project Manager

"Where should I take my kids during a day trip to Columbus?"

"What hotel should I stay at if I’m going to the Blue Jackets game?"

"Where’s the best place to get Italian?"

"Any suggestions on what to do in Columbus this weekend?"

At Experience Columbus, we’re asked questions like these all the time. Many times, we’re asked on Twitter . We’re happy to help with the answers.

But we’re also aware that our local residents and frequent visitors know the best places to play, dine and shop in Columbus, too . So why not connect them with the people who need recommendations?

That’s what we’re going to try and do.

We’d like to introduce #ExpCols . We’re inviting the Twitter world to use that hashtag when looking to give or get information about experiencing Columbus. It’s kind of like a giant visitor center on Twitter . . . a Columbus "Twisitor" Center.

Our staff will be watching for tweets that include #ExpCols so we can reach out and answer them, but we hope it doesn’t stop there. If you’re a local (or you’re familiar with Columbus) we’re inviting you to chime in, too. We know we’re not the only ones who know and love this city.

Our friends in Portland made it work for them. We think it’s Columbus’ turn.

What do you think?
Any feedback or ideas?
Are you willing to join the #ExpCols conversation?

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5 Responses to “#ExpCols: Columbus recommendations on Twitter”

  1. Ryan Says:

    Part of me really likes how #incbus is an actual phrase. You can say it.

    How does #expcols *sound* phonetically?

    It’s got to be easily spreadable for it work.

  2. Ryan Says:

    (I’m all about the idea, though.)

  3. Irene Alvarez, Marketing Project Manager Says:

    I agree, and to be honest, we started there. A week ago I would have told you that was it.

    But then we learned that choosing a distinct hashtag is important. Here’s a direct quote from one of the minds behind the Portland (#inpdx) project (http://GoSeeTell.com/blog):

    “Learning: If we had to do it again we would probably choose an even more distinct hashtag, preferably one that will not be placed in tweets by people who do not know about the concept and use hashtags liberally, e.g. “Today the sun was shining #inpdx”.”

    We thought that through and agreed - ExpCols seemed like the best fit because it’s not easily mistaken for anything other than experiencing Columbus.

    Does that make sense?

  4. Ryan Says:

    Makes sense to me. And shows how little I know about hashtags.

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LindaCbusSports - Linda Shetina Logan Executive Director -Greater Columbus Sports Commission.  Devoted Cleveland Indians fan.  Bill Behrens - Director of Convention Services at Experience Columbus.  I make sure that meeting planners and convention attendees have an outstanding experience in Columbus. Brent LaLonde - PR, Media Relations Guy Cathe Moog - Director of Marketing at Experience Columbus Vineetha Thomas - Convention Sales Manager for Experience Columbus - Need help organizing a meeting/convention/conference/wedding/reunion in Columbus? Tweet me. Gwen Verhoff - Senior Events Manager at Greater Columbus Sports Commission
Experience Columbus - Tweets about things to do in Columbus. Want to give or get recommendations? Include #ExpCols in your tweet Brian_ExpCols - Tourism Sales Manager Experience Columbus Xenia - Make life livable Beth_ExpCols - I am director of communications at Experience Columbus. I love sharing the good news about Columbus as a tourism and convention destination.  Scott Peacock - Media Relations Manager for Experience Columbus, the Greater Columbus CVB and a Social Media Nut. Ben_ExpCols - I am the Arena District Visitor Center Receptionist. My duties are to know about the events and attractions in Columbus and to distribute that information.
Melissa_ExpCols - Membership Manager Anthony Cordo - Visitor Services Manager at Experience Columbus, the Columbus Convention and Visitors Bureau. Irene Alvarez - Marketing Project Manager at Experience Columbus. No two days are alike, but they all involve coffee, snark, and at least one laugh. Arica_ExpCols - Convention Sales Assistant at Experience Columbus Meg_ExpCols - Sayaka_Expcols - Events Manager at Experience Columbus
Mark Oeffler - National Sales Manager Experience Columbus Marco Bloemendaal - Director, Convention Sales at Experience Columbus. Prior to that, worked 5 years at Orlando (Florida) Convention and Visitors Bureau. Born in the Netherlands. Kelly_expcols - Events/Marketing Coordinator at Experience Columbus Dave Burgan - Director of Information Technology at Experience Columbus
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