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What We Do

We are a destination marketing organization, sometimes referred to as a convention and visitor bureau.  We hire people from a variety of backgrounds: hospitality, the arts, tour operations, communications, marketing, finance, account management and customer service, just to name a few.


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The sales group sells Columbus as a convention, meeting and trade show destination to a national audience. The team collaborates with other hospitality industry professionals to produce bids to host meetings and conventions in Columbus.  


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Once the meeting, convention or trade show is booked in Columbus, the services team connects planners with our partners, provides materials for attendee excitement, welcomes attendees to the city and makes sure visitors have a great experience in Columbus.

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This department markets and sells Columbus as a leisure destination to groups and individual consumers while also managing the Certified Tourism Ambassador™ (CTA) and Experience Dedicated™ Destination (EDD) programs, the visitor centers and the Volunteer program.

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This team supports each departments sales and services efforts through strategic marketing, public relations and digital tactics. They are engaged in many efforts to raise the profile of Columbus as a vibrant, open, smart and world-class city.  


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This team handles all sales, services and retention of our 1,000+ partners, representing a variety of industries while the events team creates and manages high-profile events for the organization.  


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The administration team helps Experience Columbus move forward with smart technology and people initiatives while the finance department works to ensure the highest levels of fiscal compliance.