Columbus Ranks Highest in Visitor Satisfaction in the Midwest


JD Power TrophyColumbus has been ranked the "Highest in Visitor Satisfaction in the Midwest", by J.D. Power* on the 2016 Destination Experience Satisfaction StudySM. Columbus' highest marks in the study were for infrastructure, our food and beverage scene and affordability.

Over the past decades, Columbus has grown up into a city with interesting and walkable neighborhoodswonderful culinary experiences, a rocking nightlife scene, world class attractions, unique and high quality local products and outstanding accommodations. We're delighted that visitors are discovering our emerging destination and are highly satisfied with their trips here! 

People walking outside Marcella's in the Short North

We're proud of our city, and the truth is, we've all been working hard for years to earn this acclaim. We know that visitors are more likely to come to places – and return to places -- where people are working together to make their overall visitor experience the best it can be. For three years, attractions and activities, hotels, transportation providers, facilities and event venues, local government and civic organizations and restaurants have been working together through our Experience Dedicated Destination program to capture data from visitors about their Columbus experiences. In return, the data we’ve collected is being used to inform and direct community-wide efforts to ensure a positive visitor experience at every touch point. 

We hope you see that we value your visit. We're right here with helpful tips and info when you plan your next trip! 

Pint House Short North

For more information about the 2016 Destination Experience Satisfaction Study, visit

*Columbus, OH received the highest numerical score among 8 cities in the Midwest in the J.D. Power 2016 Destination Experience Satisfaction Study, based on 26,124 total responses, measuring the experiences and perceptions of travelers who visited a top 50 U.S. destination, surveyed February-July 2016. Your experiences may vary. Visit