Convention & Sports Alert

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Our Convention & Sports Alert email goes out at the end of each month and includes information about groups coming to the city during the upcoming months. Meetings, conventions and sporting events mean big business for our city and we want to show these attendees, fans and visitors the best experience when they are here. The newsletter will let you know what groups are coming, the size of the group, if they are on their own for meals and more. Help us provide an exceptional visitor experience and be prepared for these groups.

Ways you can help show a great experience:

• Consider extending business hours during times when large groups are in the city
• If you are closed on certain days during the week, consider opening for these groups
• Ensure you have adequate and your best staff scheduled during these times to provide an exceptional service
• Have your staff become Experience Columbus Insiders (ECIs) to become knowledgeable about the city and be able to answer visitor questions