Experience Columbus' vision is to be the leading force in creating and revealing the best of the Columbus experience to the world. Experience Columbus' mission is to sell, market and promote the Destination Columbus experience to visitors.
Experience Columbus is governed by a Board of Directors and supported by more than 1,000 partners who invest in the efforts of Experience Columbus and help make Greater Columbus an appealing destination by offering their services, attractions, and facilities to visitors, meeting planners, convention delegates, and residents.
In 2008, Experience Columbus earned accreditation from the Destination International (DI), formerly DMAI, and is one of only 68 destination marketing organizations to have met the rigorous standards. To do so, Experience Columbus provided evidence of compliance with 54 mandatory standards and 33 voluntary standards, including governance, finance, management, human resources, technology, visitor services, group services, sales, communications, membership, brand management, destination development, research/market intelligence, innovation, and stakeholder relationships.
Experience Columbus employs approximately 45 people working in convention sales, tourism sales, convention services, partnership and development, marketing, communications, events, and administration. In June 2002, Experience Columbus created the Greater Columbus Sports Commission to attract professional, collegiate, amateur, and youth sports events to Greater Columbus.
Current community initiatives include:
- Visitor Experience
- Certified Tourism Ambassador™ (CTA)
- LEAD it Home
- Volunteer with Columbus
- Live Forward Pledge
Experience Columbus has a non-profit, 501(c)3 charitable organization, as well. The mission of the Experience Columbus Foundation is to perform the charitable and educational activities of Experience Columbus. Major programs sponsored by the Foundation include research, education, and local historic tourism. These programs are designed to educate the public about Columbus and its historical, educational, scientific, and artistic resources. The Foundation also seeks to fund research on the economic value of the tourism/travel industry both in Columbus and world-wide. Go to The Columbus Foundation's Power Philanthropy website to view our portrait and make a secure online donation.
Administrative Office and Columbus Visitor Center
277 W. Nationwide Blvd., Ste. 125
Columbus, OH 43215
Directions to Experience Columbus (PDF document)
Visitor Information: 866-397-2657
Brian Ross, CTA President, CEO
Kari Kauffman, CTA Chief Destination Experience Officer
Linda Logan, CTA Executive Director, Greater Columbus Sports Commission
Jennifer McCallum, CTA Chief People Officer
Sarah Townes, CTA Chief Marketing & Innovation Officer
Dan Williams, CTA Chief Sales Officer
Financial support provided by the City of Columbus and Franklin County