Experience Columbus can arrange for on-site personnel to assist with a variety of tasks. Each one of these qualified individuals is a Greater Columbus Certified Tourism Ambassador.
The national Certified Tourism Ambassador™ program works with frontline employees and volunteers at attractions, restaurants, hotels, and transportation companies using a specialized curriculum focused on providing a destination-wide culture of quality service. Look for the CTA pin that designates more than 4,000 Columbus residents who have been certified since January 2013.
Staff for Hire
Experienced Destination Specialists are trained in the following functions:
- Registration clerk
- Badge typing
- Room monitor
- Show office personnel
- General information
- Other duties as needed
Experience Columbus offers a tool that allows for meeting planners to seamlessly gather, communicate to, and find volunteers. Both the tool and training on how to use it are offered free of charge. The tool allows each meeting, convention, trade show, or event to post volunteer needs directly to the designated website and offers a variety of back-end functions including automatic shift reminders, production of check-in sheets, and year-over-year storage of volunteer information.
“Experience Columbus had on-site staff at the information booth at the Greater Columbus Convention Center for the full four-day duration of the conference. The service staff of Experience Columbus fine-tuned every detail, from street banners to maps, restaurant recommendations and important materials in sponsored conference hotels; Franklin County was confident we had the backing and support from our CVB partners. Following the conference, we were able to share the economic impact facts and figures with our community sponsors within days, thanks to the efficient marketing professionals at Experience Columbus.”
- Robin Dever, Public Information Office for the Franklin County Board of Commissioners and local chair of the National Association of Counties 2017 Annual Conference