One man, wearing a navy polo shirt emblazoned with the name of Seneca County Veterans Council, held his hand over his heart as he stood in front of a tattered American flag. A woman wiped tears from her eyes as she watched the video “Coming Home,” which featured some soldiers who did not. She looked around and saw a couple of other people, also wiping tears.

A toddler asked a grandpa, “Was this your war?” He smiled slightly and looked away as a woman scooped up the child. Emotions — good and bad — but full and sometimes all-consuming were as much a part of the new National Veterans Memorial and Museum as the award-winning architecture and first-class exhibits.