Columbus Welcome Center - Interior - 3x2
Stop by the new Columbus Welcome Center at 625 N. High St., right in the heart of the Short North Arts District! The Center is your one-stop shop to get recommendations on all the fun things to do in the city, shop for souvenirs and enjoy various activations and pop-ups. Open daily 11 am-6 pm.
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Experience Columbus Foundation

Our Mission

The Experience Columbus Foundation is a 501(c)(3) non-profit organization dedicated to strengthening and advancing the Central Ohio hospitality and tourism industry. Our mission is to bridge the gap between a growing destination and a supported workforce, creating a vibrant travel economy that benefits everyone who lives, works, and visits our region.

Why It Matters

We believe that selling a destination is only the first step; the true "Columbus Experience" lives within the quality of service visitors receive. To provide world-class service, our workforce needs a world-class support system. By investing in the people behind the industry, we create a sustainable, equitable, and healthy hospitality ecosystem.

Our Impact & Partnerships

The Foundation focuses on removing barriers to success. We are proud to support our Foundation Champions who are making a difference on the ground:

Columbus State Logo

The Columbus State School of Hospitality Management & Culinary Arts: We partner with the financial and emergency funding offices to alleviate the "hidden costs" of education. From emergency rent and utility assistance to bus passes, books, and lab supplies, we ensure students can stay focused on their careers rather than their financial obstacles.

Service Logo

Service!: Founded by local industry leaders Letha Pugh, Sangeeta Lakhani, and Matthew Heaggans, this relief program is dedicated to breaking the cycle of financial insecurity. Through advocacy, education, and direct grants, Service! empowers a diverse workforce and operates impactful social enterprises like Café Overlook.

Join Us

Whether through emergency relief, career-advancement grants, or educational support, the Experience Columbus Foundation is dedicated to building up our industry by building up its people.

Together, we are making Central Ohio a place where hospitality is more than a job—it’s a sustainable, supported, and celebrated career.


Questions? Contact Us:

Abby Anderson headshot on blue background

Abby Anderson, ECI (she/her) Sr. Partnerships Manager

Shannon Jones photo

Shannon Jones, PhD, ECI (she/her) Director, Diversity, Equity, Inclusion and Accessibility (DEIA)

Olivia Karp's headshot on orange background

Olivia Karp, ECI (she/her) Sr. Partnerships Manager

Jessica Sullivan headshot

Jessica Sullivan, ECI (she/her) Director, Strategic Alliances