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Engage with Experience Columbus

We've made it easier than ever for you to get information from Experience Columbus whenever you want it, however you want it. Text us like you would text a friend on your iOS device, interact with our chatbot on our website or Facebook Messenger, download our CBUS Rewards app, subscribe to our podcast and our Alexa Flash Briefing on your Alexa, view our digital visitor guide and book hotels and experiences right from our site for special offers and discounts.

Apple Messages

Get your questions answered as quickly as it takes to send an iMessage. Just click below on your iOS device to text and get the information you need—so you can spend less time trying to find a cool spot and more time hanging out there.


The Virtual Employee powered by Conversational AI provides 24/7 automated and on-demand answers to access all the information needed to experience the city with ease. The chatbot can be found by the message icon on any page on or Facebook Messenger.

Alexa Flash Briefing

The Experience Columbus Alexa Flash Briefing provides an easy, voice-activated overview of what's happening in Columbus over your Alexa device.

To activate the Flash Briefing:

  1. Open the Alexa App
  2. Tap the hamburger menu in the top left and select “Settings”
  3. Scroll Down and Select “Flash Briefing”
  4. In the field for “Add Content” tap the “+” sign and search for Experience Columbus 
  5. Tap on Experience Columbus and select “Enable”.
  6. Try saying the below phrases to hear your Flash Briefing:
    1. “Alexa, what’s my Flash Briefing?”
    2. “Alexa, what’s in the news?”

CBUS Rewards App

With the CBUS Rewards app, easily find and save things to do, events and businesses in Columbus. Plus, earn exclusive rewards and offers for your activities!

Live Forward Live Podcast

Go behind the scenes in Columbus to learn about some of the best-kept secrets of things to see and do—and meet the people that make it happen.

Direct Hotel Booking

Columbus has hundreds of hotels throughout the city, for any style, price or occasion. When you book a hotel directly with Experience Columbus, you're guaranteed the best possible rates and offers exclusive discounts to area attractions.

Mobile Experience Passes

These mobile experience passes provide discounts and self-guided experiences to explore the best of the city.

View our Digital Visitor Guide

The digital visitor guide features listings, inspiration stories, maps and details on attractions, dining, shopping, lodging and events to help both visitors and locals discover memorable yet safe experiences to share with close friends and family.